Vermont Dental Conference

Program #4How to be a Change Hero on Your Team

Dr. Steven Shepard   
Audience Code: D, H, A, O       3 CEUs/Non-Clinical Lecture 

Everybody talks about change management, but nobody ever talks about change leadership. The two are very different, and the presentation delivers a combination of leadership techniques and communications techniques that helps businesses overcome the inevitable internal and external pushback that change creates. This presentation is appropriate for the dental team whether in management or not.

Learning Outcomes:

• Identify the factors and forces that are both driving and demanding change
• Explain the difference between a change manager and a change leader
• Use techniques offered in the program to identify blind spots that prevent effective change and create solutions for those blind spots
• Implement change within the specific context or organizational vision and values
• Use the framework provided during the program to drive effective and efficient change